Responsible Gambling Policy

Commitment to player well-being

At Codere Casino, we understand that entertainment should always be a recreational and safe activity. Our commitment is to provide a transparent environment that minimizes the risks associated with excessive gambling and promotes informed decision-making by our users.

Protection of minors

Access to our platform is strictly prohibited for individuals under 18 years of age. We carry out verification procedures to ensure that all our users meet the legal age of majority. We recommend that parents use filtering software to protect minors on shared devices.

Control and limit tools

We provide our users with various technical tools to help them manage their activity:

Deposit and loss limits

We allow setting maximum spending limits daily, weekly, or monthly. Once the limit is reached, the system will prevent new financial transactions until the established period expires.

Session limits and time alerts

Users can set up automatic reminders that notify them how long they have been connected, helping to keep track of time and encouraging regular breaks.

Self-exclusion and account closure

If a user feels that gambling is affecting their personal or financial life, they can request temporary or permanent self-exclusion. During this period, access to the account will be blocked, and no commercial communications will be sent.

Warning signs and self-assessment

It is essential to recognize when gambling stops being fun. Some warning signs include:

Trying to recover losses with larger bets.

Borrowing money to gamble.

Neglecting work or family responsibilities.

Feeling anxiety or irritability when not gambling.

Guidance and professional help

If you believe that you or someone you know has difficulty controlling their gambling activity, we urge you to seek professional support. There are independent organizations specializing in Spain that offer free and confidential advice to address risky behaviors.

Tips for safe gambling

Set a budget before you start and do not exceed it.

Do not gamble under the influence of alcohol or in moments of emotional distress.

Gambling is a form of leisure, not a guaranteed source of income.

Balance the time spent gambling with other activities and hobbies.

Updates

Our responsible gambling policy is continuously updated to integrate industry best practices and comply with the highest security standards.

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